评论
写一个评论我们的吉普车刚修过。
我们的吉普车刚修过。我们的服务顾问金伯利竭尽全力满足我们的需求。她既专业又友好。一个很好的合作伙伴。服务技术人员也做了一个了不起的工作，使我们的吉普车回到了良好的运行状态。这是你开车的好地方，我相信这些人会尽力的。
可怕的服务部门
糟糕的沟通和过高的定价。我打了好几次电话，没人回复我的车辆状况。
我们很抱歉听到您与我们服务部门的问题。如果你愿意拜访服务经理Tim，谈谈你的经历，他会很乐意倾听你的经历。他的电话是316-749-4033。谢谢你，再次为这个问题道歉。
可怜的客户服务
买了一辆二手斯巴鲁。从一开始就有点混乱。去看车，提前告诉他们我要来。在约定的时间出现，但车不在。我去了两个不同的地方才看完。后来我买了之后，试纸尺就坏了。他们保养过，所以知道它坏了。我把它拿到斯巴鲁去修理，因为他们说他们有斯巴鲁的订单，要把修理费账单给他们。我到的时候斯巴鲁对订单一无所知。我付了帐，寄了一份给Davis Moore，两个星期过去了，他们还没有给我报销
托德，我们很抱歉看到这篇评论，并为你在这个问题上收到的服务不足道歉。这个评审和你的其他评审已经被传递给销售总经理IC和他的管理团队，这样他们就可以研究它并与你联系。你应该在24小时内收到他们的消息。如果您恰好错过了他们的电话，请随时拨打316-618-2000与IC或Mason联系。谢谢你，再次抱歉。
让我们从头开始。
让我们从头开始。我自己也经历过差不多10次不同的购车交易，而这是所有购车经历中最糟糕的一次。4月23日，我来到这家经销店，和某人谈论购买一辆即将上市的雪佛兰开拓者(Chevrolet Trailblazers)。我进去坐了下来，我们开始谈论第一个来袭的人。后来发现另一个人在用它做交易，这没什么大不了的，所以我离开了，因为这是我唯一想要的。45分钟后我接到电话说对方决定不买了，我可以再来做个交易。我回来后买下了它。这个过程非常顺利和容易。在签署文件时，我告诉他们我想要一个拖车结，并在5月14日交付时将车窗着色，他们说他们可以做到。他们还说他们会在整个过程中随时通知我，但他们没有，我是唯一一个联系我的人。 From the date of buying the car until it finally showed up on May 16th was roughly three weeks which was what I was told from the beginning. I get a call on May 17th that they did not order the correct part for my trailer hitch and it would not be in for at least another week and that they were putting on the window tint on the 18th which for them was the next day of this phone call. This was the first time the dealership had reached out to me. This was highly frustrating because they had almost a month to order the correct parts and now I am having to wait. I was told I could not get the car until they were finished. On the 20th, I decided I didn’t want to wait to receive the car so I called and asked to pick it up that day suddenly that was okay and then I needed to bring it back when the part had shown up which at the time was okay. Then I was told the car would be ready when I got there which would take me about 2 hours because of where I live. Upon arrival, I am inspecting the vehicle and the window tint had NOT been done. This was highly frustrating because I had to wait for them to tint the windows on top of driving all that way and being told it would be ready. Why didn’t the window tint get done on the 18th like they called and told me? I do not know and the service guy didn’t have an explanation for me. This then resulted in me not being able to roll my windows down for three days unlike if they had done it when they said I could have. I finally got tired of waiting again on May 31st, so I called to find out if the part had arrived and they said it had. Why hadn’t anyone called me and let me know? The soonest I could even get an appointment was Friday the 3rd but I had something come up so the next soonest was Tuesday the 7th. On the 7th, they got my car 15 minutes early, no one could answer the question of how long the appointment would take so we decided to wander around the store next door for an hour. After a little over an hour, we got hungry and assumed it should be done but it wasn’t and so they offered us a rental car so we could go get lunch. Finally, after 2.5 hours after dropping my car off it was done. I inspected the part they installed to make the hitch look better and I am not impressed it looks terrible. I have yet to see what it looks like under the car. I wouldn’t have had one put on if I had known they were cutting a hole in my bumper which I was told when buying the car it went below the bumper, not in the bumper. What was supposed to be a 3-3.5 week car deal turned into a 6-week car deal. I understand that this situation was unique but so are a lot of peoples buying experiences. I do not think I will be returning here.