莱利·哈蒙为我创造了完美的买车体验,即使我是一个外州的买家。作为一个终身的汽车发烧友,我认为自己是一个要求很高的买家。我知道我想从汽车中得到什么,我希望购买汽车的体验通过简单而有趣。为了确保这一点,莱利反应迅速、善于沟通、思路清晰、友好、专业、耐心、信息丰富等等。他在非常合理的时间内回复每一个电话、电子邮件、短信,并且清楚地沟通和解释他们的流程。我买的车是全国唯一一辆颜色和选项都合适的车,这就是为什么我从州外购买。他一次也没有对我施加任何压力,尽管我有独特的库存。我买阿尔法罗密欧一直是我的人生目标,但我想对这一重大购买保持理性,所以没有压力是很重要的。在文书工作完成之前,我飞到了堪萨斯城(我的第一次访问),因为前一天我决定向前走。莱丽去机场接我,没问任何问题。 I enjoyed the ride over to Aristocrat Motors while he told me about the city and its history, as well as about the dealership, its management and practices. I truly enjoyed that drive and already felt justified in my decision to make a trip to buy a car. When we pulled up to the dealership, I knew to expect a large, multi-brand campus. It was even nicer than I had expected. Given that the car was a life goal as well as having a sticker price double what I have ever paid for a car before, I was hoping for that ‘above and beyond’ sales experience you always see in commercial, but also knowing that the car I wanted was still a fraction of the most expensive cars that Aristocrat offers. What happened next sealed the deal. The car was not parked in a delivery area outside, not set up in a staging room inside the building; the car was in the middle of the prettiest, most impressive showroom room that I have ever seen, under a massive domed ceiling with indirect lighting, on a stoned floor, surrounded by other Alfas and Maseratis. I was blown away that this is how they treated me. After a quick test-drive just to make sure everything was in its right place, Riley reviewed the online paperwork and pricing that I had gone over the night before. Their online purchasing system is transparent. I could see everything I needed to in one spot, including selecting any applicable manufacturer discounts that applied on my own. The number he showed me matched what I saw the day before, no surprises. Now, the last step before a very long drive home, was the finance office. I was still expecting to walk into Ben Jones’ office and get hit with offers for last-chance, just-in-case add-ons; I was wrong. Ben rattled off the same numbers I saw at home, the same numbers I reviewed with Riley. A handful of signatures in what couldn’t have been longer than 5 minutes, and I was done. My head still spins at how fast that process was, as well as respectful of me as a buyer and my time. I walked out of the office, back over to my new car. Riley thanked me, gave me a parting gift then I quite literally drove off into the sunset. I almost cried looking around myself, seated in a beautiful new Alfa Romeo, with not a single regret nor speed bump to give me second thoughts. The sole thing left to be desired is an Aristocrat Motors location in my home area. Thank you so very much to Riley and all of the Aristocrat Motors staff, it was an absolute pleasure.